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Improving Customer Service Quality through Customer Service Management Module

In an era where customer experience is key to business success, it is important to focus on improving the...

May 8 · 1 min read >

Understanding Sales Activity Management Module: Sales Process Optimization

In an increasingly competitive business landscape, understanding and managing sales activities are key to achieving success. Through the adoption...

May 8 · 2 min read >

Customer Contact Management Module: A Strong Foundation for Effective Interactions

In the Customer Relationship Management (CRM) ecosystem, the customer contact management module stands as a key component that enables...

May 6 · 1 min read >

Understanding CRM System Components: A Strong Foundation for Successful Customer Relationships

Customer Relationship Management (CRM) systems are at the core of successful business strategies in today’s digital era. To effectively...

May 6 · 2 min read >

CRM Definition: Basic Concepts, Objectives, and Benefits

Quoted from Wikipedia, Customer Relationship Management (definition CRM) is a strategic approach to managing and strengthening relationships between a...

May 6 · 1 min read >

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